Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Active Listening
Listening to others, not interrupting, and asking good questions.
Service Orientation
Looking for ways to help people.
Social Perceptiveness
Understanding people's reactions.
Time Management
Managing your time and the time of other people.
Speaking
Talking to others.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Coordination
Changing what is done based on other people's actions.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Instructing
Teaching people how to do something.
Reading Comprehension
Reading work-related information.